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Vivantio

$48/month

Vivantio Overview
Vivantio is a helpdesk software that allows a business owner to focus on the tools that make sense
for the organizations service model; from incident, problem, and change requests to service requests
and client, knowledge and asset management. It offers sleek service automation, that lets admins
administer the server more efficiently.

Typical Clients Vivantio Serves
Vivantio serves clients like Tesco Mobile, RAC, NHS, Toshiba, M&S, Drivetime, Yodel, etc. Clients
have testified for this software all over. Potential clients can request a free demo for their business.
It can be used by business owners and admins to manage their team more efficiently.

 

Services Vivantio Offers and Pricing
Vivantio offers services like workflow automation, customer self help, reporting features, etc.
Customers can get instant answers to their questions automatically by the knowledge base the
business owner creates. VIvantio also offers incident management, problem management, and
change management. The task management services provided by Vivantio are very effective. It helps
in improving client and customer management.
Their prices vary from$40 to $90 per month per user.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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