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Re:amaze

$20/month

Re:amaze Overview
Re:amaze is a helpdesk tool that focuses on business owners making customer interactions is a more
efficient manner. It combines social media, live chat, and email seamlessly so as to provide
convenience to customers so they may reach wherever they want. All of the integrations are
invisible to the customers. The team functions united as a single unit.

Typical Clients Re:amaze Serves
Clients served by Re:amaze include PilotCafe, Triangle GS, MP, Codeity, twice, codeschool,
printschool, etc. It can be used by businesses of any size who aim to improve on their customer
relationships, or manage the team working with customers better.

 

Services Re:amaze Offers and Pricing
Personal insights let a business rep get complete knowledge of the customer making a ticket.
Knowing a customer at a personal level makes it easier for the reps to troubleshoot their problems
better. The tool can be integrated anywhere as per the preference of the business owner. The
knowledge base lets customers serve themselves. The interested clients can request a 14 day free
trial, or request a price quote on the website.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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