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phpkb Knowledge Base Software

$285/one time

phpkb Knowledge Base Software Overview
phpkb Knowledge Base Software is a helpdesk knowledge base software that helps an organization
set up a knowledge base and share information, documents and files, support and FAQs and training
materials with staff and customers in a categorized way. It can set up and manage the customer
support easily.

 

Typcal Clients phpkb Knowledge Base Software Serve
phpkb Knowledge Base Software can help small to medium clients who don’t want to dedicate a
specific team to fulfil the needs of their customers. phpkb Knowledge Base Software offers a self
help portal where customers can solve their needs instantly and efficiently.

Services phpkb Knowledge Base Software Offers and Pricing
phpkb Knowledge Base Software offers an option of knowledge base statistics where graphs and
charts are available that can help with the decision making process. Also, the knowledge
management system provides the business the knowledge sharing platform and required features to
share the right knowledge with the internal staff and users.
The pricing can be contacted on the website.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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