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Mioot

$15/month

Mioot Overview
Mioot is helpdesk software that provides live chat services. It offers customer support, customer
chat software, and email software that are designed to improve customer relations and thereby
sales for the company. It offers a great integration of different communication platforms, like chat,
email, phone queries, and offline queries at one place. Also, it can create automated routing of
incoming requests.

Typical Clients Mioot Serves
Some of the well known endorsements of Mioot include VFS Global, Aviva, Redington, Tata Aig
Insurance, ESSAR, Religare, Invesco, etc. Clients who are interested in using the tool can easily run a
10 day trial for free.

 

Services Mioot Offers and Pricing
Mioot comes in three editions – mioot trial, which is totally free and limited for 10 days, mioot lite
which costs $9, and mioot pro which costs $23. Mioot trial offers features like ticket system, chat
monitor, chat routing, and supports multiple websites. The Miot lite version includes these features
as well as visitor tracking, web statistics, conferences, and ticket forwarding. The Mioot Pro adds
these features along with an auto attendant option which sends in automated pre defined replies.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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