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ManageEngine Overview
ManageEngine is a tool that simplifies IT management with software solutions that are easy to use,
easy to deploy, and easy on the budget of business owners. It encompasses features from the
sectors of active directory, analytics, applications, cloud, desktop, help desk, IT Security, mobile,
MSP, Network, Server, etc.

Typical Clients ManageEngine Serves
Typical clients served by ManageEngine include clients like Sentient Flight Group, at&t, Barclays,
Sony, GE, Saint Gobain, Ericsson, L’oreal, Nec, etc. Millions of admins use ManageEngine around the
world. ManageEngine serves around hundreds of companies among the fortune 500 companies, and
around 120,000 companies around the world. ManageEngine’s free tools portfolio touches on many
IT domains, from physical devices to virtual networks in the cloud.


Services ManageEngine Offers and Pricing
There are around 40 tools offered for free by ManageEngine, including five mobile apps. It offers
windows & desktop management, troubleshooting, and virtual monitoring. The OpManager 12 is a
5-in- 1 network management software that is a first in the industry. The office 365 manager plus is a
comprehensive reporting solution for Microsoft office. The analytics plus helps in data visualisation
and analytics. The pricing for various products varies according to the services.

Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Monthly payment
One-time payment
Annual subscription
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises


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