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LBi HR Helpdesk

$1,530/year

LBi HR Helpdesk Overview
LBi HR Helpdesk is an innovative and comprehensive software solution for automated HR case
management and call tracking workflow management that puts power in the hands of employees
and decreases HR costs. The tool complements talent management solutions by identifying
potentially costly patterns of personal issues. The HR productivity is maximised through mitigated
risks.

 

Typical Clients LBi HR Helpdesk Serves
Some of the clients of LBi HR Helpdesk include AXA equitable, International Baccalaureate, ASPCA,
The NYCB Family of Banks, National Basketball Association, etc. Some of their clients are very large
businesses. The LBi HR Helpdesk empowers the employee working for a business owner, therefore
enhancing the PR. It can serve businesses with employees as small as 50 or as large as 50,000.

Services LBi HR Helpdesk Offers and Pricing
LBi HR Helpdesk offers services like rich and powerful knowledge base that lets the company amass
volumes on information about the products and services offered by the company as well as what to
do in case of problem arises. The tool is highly configurable which helps serve clients with specific
needs.
Price varies from $0-$3000 per year.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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