Add to compare Home » Help Desk Software » Hornbill Service Manager Help Desk Software Hornbill Service Manager Compare Favorite 0 Admin February 13, 2018 19 Views 0 OverviewScreenshotVideoSpecificationReview scoreHornbill Service Manager Features Alerts / Escalation Automated Routing Community Forums Contract / SLA Management Incident Management Knowledge Base Known Issue Management Live Chat Multiple Brands / Products Self Service Portal Surveys & Feedback Ticket Management Pricing model Free Freemium Monthly payment One-time payment Annual subscription Deployment Cloud, Web, SaaS Installed Locally Mobile - Android Mobile - iOS Customer type Small business Medium business Large enterprises