Add to compare

HelpOnClick

$12/month

HelpOnClick Overview
HelpOnClick is a helpdesk tool that helps in livechat with the website visitors. It is a web based tool
that can work remotely from anyplace anytime. It also features a virtual agent feature. The virtual
agent works when operators are resting and provides instant answers to customers based on the
knowledge base. The setup is very intuitive and it takes 5 minutes to set up the tool on the website.
The installation is simple copy paste installation.

 

Typical Clients HelpOnClick Serves
HelpOnClick can work with clients of all sizes and working in any sector. Their live chat feature is
compatible with web browser, windows, mac, iPad, iPhone, and android. Therefore, clients and
customers can make use of the feature through all the platforms.

Services HelpOnClick Offers and Pricing
The helpdesk provides seamless communications with the customers and prospects. The user
friendly interface allows convenient organized ticket lists and numerous tracking and collaborative
options. Also, team members can collaborate with each other. The clients can automate processes
and automatic ticket routing can take place.
The tool costs around $15 per year per user.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

GET THE BEST APPS IN YOUR INBOX

Don't worry we don't spam

We will be happy to hear your thoughts

Leave a reply

Compare items
  • Total (0)
Compare
0