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GotLiveChat

$10/month

GotLiveChat Overview
GotLiveChat is a helpdesk tool that interacts with the customers and visitors of a company by
providing live chat support on the website. The live chat service allows websites to display ‘chat now
with us’ option on the website where visitors can click and talk one on one with the company’s staff.
Aside from the clicking on the option, visitors can also be invited for a live chat session by alerting
their web browser.

 

Typical Clients GotLiveChat Serves
GotLiveChat serves various small to medium sized clients globally. The clients can use the services of
GotLiveChat to address issues of the customers as well as queries of the visitors which are basically
potential customers. in this way, potential customers can be turned into active customers.

Services GotLiveChat Offers and Pricing
GotLiveChat integrates the ability to have multiple agents that monitor the site. Operators can also
chat privately within themselves. The tool also supports multiple web site capability. There are also
manual and automatic invites available. Invite requests can be totally customized. The pricing starts
at $10 per month.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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