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Fast Track Sites Trouble Ticket System

Fast Track Sites Trouble Ticket System Overview
Fast Track Sites Trouble Ticket System is a helpdesk tool developed by Fast Track Sites. The tool
offers an on premise simple answer to helpdesk and customer management needs. Since it is on
premise software, clients have full physical access to the tool and can change it as they want. It is a
cheap and simple answer to the helpdesk needs.

Typical Clients Fast Track Sites Trouble Ticket System Serves
Fast Track Sites Trouble Ticket System is a professional trouble ticket system that allows easy
communication between the business owner’s clients and the business owner. The problems are
resolved very quickly and effectively. It is ideally suited for small to medium scale company.

 

Services Fast Track Sites Trouble Ticket System Offers and Pricing
Fast Track Sites Trouble Ticket System offers a customizable background that the business owner can
customize as per his needs. Also, an option of CRM integration is available as well. All the fields and
templates are customizable too; therefore the clients can use it as per their needs and preferences.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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