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eStreamDesk

$29/month/5 agents

eStream Desk Overview
eStream Desk is a helpdesk tool that provides premium service to its customers. It works on
transforming the email inbox of a client into a well organized platform. All the incoming emails are
routed to the tool and transformed into a support ticket. The customers can organize and sort
tickets according to their needs. Automatic replies can be set up to the commonly asked questions.

Services eStream Desk Offers and Pricing
eStream Desk can serve customers from small scale to medium scale industries. Clients can
automate support ticket escalation, emails notifications, and everything.

 

Services eStream Desk Offers and Pricing
eStream Desk is a cloud based system that allows all the users to work remotely from anywhere. All
a user needs is a pc and internet connection. eStream Desk can also be accessed from a phone or a
tablet. All incoming emails are automatically converted to tickets and assigned according to the rules
defined by the customers. eStream Desk can also be integrated with social platforms like facebook.
The pricing starts at $30 per month per 5 agents.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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