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Deskero

$4/month

Deskero Overview
Deskero is a helpdesk tool that is packed with various features. It natively supports twitter and
facebook, and also offers a great integrated chat. Companies can manage all these social channels
easily by the use of deskero. The tool can be customized as per the needs of the clients, and can
adapt to the company logo and colors. It is simple and easily to use and it eases up the workflow.

 

Typical Clients Deskero Serves
Deskero severs various big and small clients around the world. some of them include Midaxo,
Batelco, Bookingadv.com, aes, be tv, etc. It can be used by clients to maintain a better relationship
with their customers spanning over various platforms.

Services Deskero Offers and Pricing
The basic version of Deskero starts at $4 per agent. It consists of all the basic features and is for
exploration for the tool. The main pricing then starts at $9 per agent per month. It helps in delivering
great social customer care. The competitive help desk costs at $25 per agent per month. It has
various premium level features.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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