Add to compare

BPMonline Service Desk

$35/month

BPMonline Service Desk Overview
BPMonline Service Desk is a helpdesk tool that is helpful for company of any size working to
maintain and manage omnichannel communication. It offers a complete customer review and a
unified customer database. A service catalogue can be used with the tool for providing customers
information about the company’s services.

Typical Clients BPMonline Service Desk Serves
BPMonline Service Desk is ideal for companies in the size range of medium to large, that are looking
for a high end tool to maintain and manage its helpdesk needs. There is a great knowledge and
service level management provided by the tool.

 

Services BPMonline Service Desk Offers and Pricing
The omnichannel communications allow admins to integrate various communication channels
without using separate tools for each of them. the case management help reps in better
understanding the needs and requirements of the end users. There is also release management
provided.
Price of tool varies from $35 per user per month to $50 per user per month.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

GET THE BEST APPS IN YOUR INBOX

Don't worry we don't spam

We will be happy to hear your thoughts

Leave a reply

Compare items
  • Total (0)
Compare
0