When a company is growing, it has to keep close the customer issues and upkeep its brand image. The number of issues starts swelling, when the team is unable ...

Help Desk Updated for 2020 Help desk softwares has evolved considerably during the last couple of years, as meeting customer needs and addressing their ...

As the saying goes, customer satisfaction is passé, customer delight, is what all-successful organizations, should aspire for. As all organizations are vying ...

What is Help Desk Software? Help desk software allows customer support users to receive, process, and respond to service requests. Customers could get in the ...

With a motive to help the customers and stand tall in the competition, it is pre-emptive for a small and medium business (SMBs) to chip in with a Help desk ...

Your customer-care service could either make or break your business. Getting hold of the right helpdesk solution could prove to be beneficial in the long run. ...

Helpdesk softwares have given a whole new meaning to the word – customer service. These service desk softwares are power packed and come with great features ...

Freshdesk and UserVoice are two innovative helpdesk solutions which could give a whole new dimension to your business-related pursuits. Let us explore in depth ...

Freshservice is the sister product of Freshdesk and both of these solutions have spearheaded help desk industry. These solid customer care solutions can help ...

If you are searching for reasonably priced yet efficient help desk solutions, you have arrived at the right place – Freshdesk and Spiceworks are two potential ...

At the heart of help desk solution lies customers and hence, they need to be taken care of. Help Scout and Zendesk are two splendid help desk solutions and has ...