Add to compare

Basic Online Service Desk / Help Desk

February 12, 2018

5 Views 0

Features

Alerts / Escalation

Automated Routing

Community Forums

Contract / SLA Management

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Multiple Brands / Products

Self Service Portal

Surveys & Feedback

Ticket Management

Pricing model

Free

Freemium

Monthly payment

One-time payment

Annual subscription

Deployment

Cloud, Web, SaaS

Installed Locally

Mobile - Android

Mobile - iOS

Customer type

Small business

Medium business

Large enterprises