Add to compare Home » Help Desk Software » Basic Online Service Desk / Help Desk Help Desk Software Basic Online Service Desk / Help Desk Compare Favorite 0 Admin February 12, 2018 5 Views 0 OverviewScreenshotVideoSpecificationReview scoreBasic Online Service Desk / Help Desk Features Alerts / Escalation Automated Routing Community Forums Contract / SLA Management Incident Management Knowledge Base Known Issue Management Live Chat Multiple Brands / Products Self Service Portal Surveys & Feedback Ticket Management Pricing model Free Freemium Monthly payment One-time payment Annual subscription Deployment Cloud, Web, SaaS Installed Locally Mobile - Android Mobile - iOS Customer type Small business Medium business Large enterprises