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assyst

Assyst Overview
Assyst is a helpdesk tool and IT service management software that can cater to all ITSM needs. The
tool is very modern, intuitive, and easy to use. It helps in managing all the services, assets and
support with a single, modern, easy to use IT service management application.

Typical Clients Assyst Serves
Assyst serves clients from small to huge sized companies all around the world. Some of its clients
include FedEx, Lego, Capita, Arcadai, Mohawk, William Grant and Sons, etc. It can greatly improve
the end user experience for their clients.

 

Services Assyst Offers and Pricing
ITSM service provided by Assyst can help in solving all the ITSM needs of the company. There is an
option of service catalog which the end users can use to increase their learning of the company. The
end user self service portal gives instant automated answer to the end users based on the
predefined question answer database created by the business owners team in advance.
Interested clients can use a free trial of the service. The pricing of the tool after the fee trial period
can be acquired by requesting a quote.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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