Artologik Helpdesk Overview
Artologik Helpdesk is a web based trouble ticketing and support software. It provides well organised
view of support matter and stores all information in one place. The support tool has practical
functions like FAQ, delegation, knowledge base, and SLA.
Typical Clients Artologik Helpdesk Serves
Some of the clients that employ Artologik Helpdesk include ABB, COSWORHT, easy dutyplan, etc.
Basically it helps small to medium business owners cater well to their customers.
Services Artologik Helpdesk Offers and Pricing
Artologik Helpdesk is a web based tool, which means clients can log in from any system at any place
if it supports an internet connection. It is a multi lingual tool with support in five languages. There
are help texts provided in the software, specific to each user goals. There is also a self defined
welcome page for each user role.
The pricing involves a set up cost and a monthly cost. For standard version, the setup cost is 190
Euros, and the monthly charges for renting the license are 160 Euros per month.