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Alloy Navigator Express

$75/month

Alloy Navigator Express Overview
Alloy Navigator Express is a help desk and IT Asset management system. It is an easy to use budget
friendly asset management system and helpdesk solution for small and medium clients. It offers a
knowledge management system that can be used to manage the knowledge base of the company.

Typical Clients Alloy Navigator Express Serves
Alloy Navigator Express serves clients from small to medium businesses. The clients can use this tool
to improve their customer relationship managements. Clients use this on a monthly per agent basis.

 

Services Alloy Navigator Express Offers and Pricing
There is an option of network inventory that can help the business owners manage the network
points in their business. The IT asset management lets clients take note of all the assets that come
under the company. The self service portal can build up pre defined answers to specific questions
that the customers can use to solve common queries.
The pricing starts from $18 per month per agent.

Features
Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Free
Freemium
Monthly payment
One-time payment
Annual subscription
Deployment
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises

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