Accelo Service

$16/month Check demo

Accelo Service Overview
Accelo is a cloud based helpdesk software that helps in managing the clients customers in one place
reducing the workload on business owners. It offers services such as CRM, Service, Projects,
Retaineers, Psa automations. It helps in delivering seamless and portable client services. The process
automation helps in focusing on client services.

Typical Clients Accelo Service Serves
Accelo serves global clients in variety of areas with various products. Accelo service helps in servicing
clients sizing from small to medium, with their customer service management issues. Accelo can
intelligently drive the business processes and notify the clients if things go not as planned.

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Services Accelo Service Offers and Pricing
Accelo Service integrates all the platforms that clients work on, like email, calendar, and mobile.
Premium clients can use automation and processes to build a workflow for different types of work
such as ‘website is down’ or ‘onsite visit’. Automated notifications help in providing automated
messages to stay on top of the tickets. The tool sends reminder emails before closing out tickets.
The pricing starts at $16 per user per month.

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Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Monthly payment
One-time payment
Annual subscription
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises
Accelo Service
Accelo Service

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