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123 Live Help Chat

123 Live Help Chat Overview
123 Live help chat is powerful help desk software that business owners can use on their website. The
chat system is easy to set up and use. It presents a live agent to a web page visitor at a clicks
distance. Further, it can provide CMS integration, SkypeIN services, World’s first video live chat, live
keywords, statistics report, marketing tools, queue notifications, and spell checker.

Typical Clients 123 Live Chat Serves
Typical clients served by 123 Live Chat include clients who want an easy live agent chat interface on
their website. Some of their famous clients are Brother, Biznet, dtac, oxyhealth, altomarketing,
HGregoire, gowebtrade, zona pediatricia, etc.


Services 123 Live Chat Offers and Pricing
The services offered by 123 live chat include features like integration to Joomla or wordpress etc.
The optional video chat module enables operator to chat with customer face to face in the live help
software. This helps operators to solve the problem via audio/video instead of typing. Also, admins
can view detailed statistics report revolving around their customer relationship management.
123 Live Chat offers a 15 day free trial for its customers.

Alerts / Escalation
Automated Routing
Community Forums
Contract / SLA Management
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Self Service Portal
Surveys & Feedback
Ticket Management
Pricing model
Monthly payment
One-time payment
Annual subscription
Cloud, Web, SaaS
Installed Locally
Mobile - Android
Mobile - iOS
Customer type
Small business
Medium business
Large enterprises


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