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Resources and Advice is a trusted resource for Help Desk software buyers. We provide research and reviews on the best Help Desk products. Read the latest research and other helpful advice here.

5 Questions to Ask Before Selecting Help Desk Software

When a company is growing, it has to keep close the customer issues and upkeep its brand image. The number of issues starts swelling, when the team is unable ...

5 Best Ticketing Software for 2020

Help Desk Updated for 2020 Help desk softwares has evolved considerably during the last couple of years, as meeting customer needs and addressing their ...

UserVoice vs Zendesk

As the saying goes, customer satisfaction is passé, customer delight, is what all-successful organizations, should aspire for. As all organizations are vying ...

Ultimate Guide for Finding Helpdesk Software

What is Help Desk Software? Help desk software allows customer support users to receive, process, and respond to service requests. Customers could get in the ...

Top 10 Help Desk Softwares for SMBs

With a motive to help the customers and stand tall in the competition, it is pre-emptive for a small and medium business (SMBs) to chip in with a Help desk ...

Kayako vs. Zendesk

Your customer-care service could either make or break your business. Getting hold of the right helpdesk solution could prove to be beneficial in the long run. ...

Get Satisfaction vs. UserVoice vs. Zendesk

Helpdesk softwares have given a whole new meaning to the word – customer service. These service desk softwares are power packed and come with great features ...

Freshdesk vs. Uservoice

Freshdesk and UserVoice are two innovative helpdesk solutions which could give a whole new dimension to your business-related pursuits. Let us explore in depth ...
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